The WOWA Knowledge Bank is a dedicated platform for curating, archiving, and navigating knowledge about real estate assets. Accounts in the Knowledge Bank are hosted by WOWA on behalf of property owners, who are in charge of their own data from an organizational, privacy, and security perspective. The Knowledge Bank provides comprehensive information for use by the owner’s team; users; real estate, architecture, and engineering professionals; contractors; consultants; and other stakeholders, offering contextual narrative, roadmaps to the development process, and regular project updates.
Users can access the WOWA Knowledge Bank’s web portal to get acquainted with the property, review development roadmaps, and browse relevant files. They can also use the web portal to access the system of folders where property records are organized, with the ability to preview, download, and upload files.
You can browse useful information here. If you’d rather contact us with questions or to request training, we’ll get back to you promptly.
Organization
Information about each property is organized using a standardized yet flexible framework.
The landing page gives a very brief overview of a property, its owner, and status. A new property may consist only of a landing page while further information is being acquired.
As files are gathered or generated, the property page and subpages are built out to reflect the current state of knowledge about the condition, use, operation, context, and history of the property, regardless of whether a development is planned.
The development page and subpages document significant changes to the property, and provide road maps to the entitlement, design, and construction processes. Each page includes space for up-to-date “intelligence”: information or issues that need to be brought to the owner’s attention.
The WOWA Knowledge Bank pages and the corresponding folders are organized as follows, with variations reflecting significant differences across properties and development projects.
Property
The property pages document the current condition, use, performance, and history of the property.
Digitization
Three-dimensional records of the building and its materials, spaces, and systems
Site and buildings —Laser scans —3D models
Spaces —Interior models
Systems —Operation models
Records
Information about the building, its context, and current tenants
Photography
Property in context —Environment —Land use and zoning —Operations —Site and building
User engagement
History
Documentation of the building’s historical significance and past evolution
Human landscape —Narrative and sources
Preserving the past —Community surveys —Historical assessment
Research and records —Permits and surveys —Photography —Publications —Site and building plans
Development
The development pages track the process of refining and realizing ideas for the future of the property.
Vision
The owner’s vision for the property, and related market, regulatory, and practical assessments
Userrequirements/marketevaluation —Stakeholder engagement —Market study —Real estate broker
Practicalconsiderations —Architectural concept —Building codes and standards —Building precedents —Construction cost model —Design brief —Development schedule —Visualizations
Regulatoryalignment —Land use and zoning —Environment
Entitlements
Steps in the process of acquiring permission to develop the property
Applications Assessment Primary approval Public affairs Public hearings Supplemental approvals
Realization
Milestone records related to design and construction
Construction —Pre-construction —Construction permits —Construction works
Design —Schematic design —Design development —Construction documents
Links
Links are presented in white font. The WOWA Knowledge Bank uses symbols to distinguish between the following types of link.
You can navigate straight to major groups of property or development files using the links near the top of their respective pages.
Roadmaps
In Navigate, the entitlements and realization pages act as roadmaps to important aspects of the property’s development. Once the development team has established which entitlements will be required for the project, each item is added to the entitlements page, along with a current status, to show what’s been accomplished and what lies ahead. We use the same approach for the realization page, so that the owner and development team can get up to date at a glance.
Updates
Property websites are updated quarterly or more often, depending on the timing of milestones and deliverables. Refer to the landing page to see the date of the most recent updates.
On a more detailed level, the entitlements and realization pages display “last update” dates for each item listed.
Terms and conditions
By registering with the WOWA Knowledge Bank, you agreed to the terms of use and privacy policy. Please keep a copy of these documents for your records.
How to . . .
Reset your password
The Knowledge Bank log-in form provides the option to reset your password. Submit a request, and you’ll receive an email with a link to the password reset page.
Update your account details
If you’d like to update your account details, please contact us.
Request further support
If you have a question that isn't addressed here, or would like to request further support, please contact us.
Preview files
You can preview files using Egnyte’s online interface. Click the white linked text to navigate to the files you want to look at. Here are some tips for easier viewing:
PDFs and Microsoft Office files: The toolbar along the top of the window enables printing, changes to page orientation and layout, zooming in/out, searching within the document, and viewing others’ comments.
Image files: You can browse groups of image files in folders by switching to thumbnail mode using the foursquare icon at the top right of the page.
BIM files: To find the pan, orbit, zoom, and ruler tools in the BIM file viewer, hover your mouse near the bottom of the window.
Download files
When you’re viewing the contents of a folder, you’ll see the purple “Download Folder” button at top right. To download a specific file or group of files, check the box to the left of each file you want to download, and click “Download Selected” at top right.
Upload files
To upload files, log in to the WOWA Knowledge Bank and navigate to the relevant property’s “Uploads” page. Click “Upload files” and enter your name, email address, and company name (if any) in the dialog box. Click “Continue.” Follow the instructions to attach the files and click “Send these files.”
Egnyte will notify us about your upload, and the file will be tagged with your name, company, location, IP address, and the date and time of the upload.
How it works
We use three digital services to deliver the Knowledge Bank to users. The website is hosted on a Hetzner server in Germany, and is built on the European content management system Kirby. Files accessible through the WOWA Knowledge Bank are stored, managed, and secured in Egnyte, an intelligent content platform tailored for real estate, architecture, engineering, construction, and related industries, which is hosted in data centers in the European Union. For more information on these tools, see their respective websites:
Via Egnyte, the WOWA Knowledge Bank has viewing, downloading, and uploading capabilities for all major real estate and construction industry file types, including 3D model files, 2D CAD drawings, PDFs, Microsoft Office files, images, and audiovisual files, making it possible for users to access information without unnecessary downloads or additional software.
For more information on how we work with Egnyte, feel free to contact us.
